Bombshell Beautii Refund Policy

Last Updated: 09/26/2025

At Bombshell Beautii®, we stand behind the quality of our luxury wigs, bundles, closures, and extensions. If you’re not completely satisfied, we offer refunds under the guidelines below.

1. Refund Eligibility

  • Refunds are available for items returned within 7 business days of delivery.

  • Items must be unused, unaltered, in original packaging, and in resellable condition.

  • Refunds are not available for:

    • Worn or installed products.

    • Units with cut lace, altered textures, or chemical processing.

    • Custom orders and clearance items.

  • Original shipping fees and optional shipping insurance are non-refundable.

2. How to Request a Refund

  1. Submit a request via our Contact Us page with your Order #, reason for refund, and photos (required).

  2. Once approved, you’ll receive instructions and the correct return address.

  3. Package your items securely with the original packing slip for identification.

  4. Ship the return at your expense; Bombshell Beautii does not cover return shipping costs.

3. Refund Processing

  • Refunds are processed within 3 business days after your return is received and inspected.

  • Refunds will be issued to your original payment method.

  • You’ll receive a confirmation email once your refund is complete.

4. Damaged, Defective, or Incorrect Orders

If you receive a defective or incorrect item, please submit a request within 7 business days of delivery. We will quickly review and resolve your claim.

5. Returned-to-Sender & Refused Packages

Refunds for returned-to-sender or refused packages will be issued minus the original shipping cost. To prevent issues, ensure your address is complete and accurate before checkout.

6. Cancellations & Changes

  • Orders may be cancelled or changed within 24 hours of purchase.

  • Once processing begins, cancellations cannot be made.

  • To cancel or change an order, please submit a request via our Contact Us page with your Order #.