Bombshell Beautii Return Policy

1. Return & Exchange Eligibility

  • Returns are accepted within 7 business days of delivery.

  • Items must be unused, unaltered, unwashed, and in original packaging.

  • We do not accept returns for:

    • Worn, installed, or chemically processed hair.

    • Units with cut lace or disrupted curl patterns.

    • Custom or clearance items.

  • Please thoroughly inspect your order before using it.

2. How to Request a Return

  1. Visit our Contact Us page and complete the return form. Include your Order #, reason for return, and clear photos if applicable.

  2. Once approved, you’ll receive detailed instructions and the correct return address.

  3. Package items with your original packing slip. Returns sent without authorization will not be accepted.

3. Return Shipping

  • Customers are responsible for return shipping costs.

  • We do not offer Freight to Collect (FTC) service.

  • Please double-check your package before sending; Bombshell Beautii is not responsible for non-Bombshell Beautii products shipped back.

4. Refunds

  • Refunds are processed within 3 business days after we receive your return.

  • Funds are returned to the original payment method.

  • Original shipping fees and optional shipping insurance are non-refundable.

5. Damaged, Defective, or Incorrect Items

If you receive a defective or incorrect order, submit a request via our Contact Us page within 7 business days. We will promptly review your claim and resolve the issue.

6. Returned-to-Sender & Refused Packages

Orders may be returned to us if:

  • The address provided was invalid or incomplete.

  • The carrier was unable to deliver.

  • The order was refused at delivery.

Returned orders will be restocked, and refunds will be issued minus the original shipping charge.

Important: Please ensure your shipping address is complete and accurate before checkout. Bombshell Beautii is not responsible for lost or misdelivered packages due to incorrect addresses.

7. Cancellation

  • Orders may be cancelled within 24 hours of purchase.

  • Once processing begins, cancellations cannot be made.

  • To cancel, visit our Contact Us page and submit a request with your Order #.